Question 1

WHEN SHOULD I BOOK MY HAIR + MAKEUP ARTIST?

Accepted Answer

We recommend booking your hair and makeup artist 9-12 months before your wedding, but the sooner the better! Send us a message and we'll let you know if we have your date available.

Question 2

HOW DO I BOOK MY WEDDING/EVENT?

Accepted Answer

To reserve your event with Made by Mack, we must have received both a 25% deposit (non-refundable), as well as, a signed contract from you. This will act as a retainer for services. Send an inquiry today and we will help you with everything that you need!

Question 3

IS THERE A MINIMUM SERVICE REQUIREMENT?

Accepted Answer

Yes! We require a minimum of 4 services for all Friday–Sunday on-site weddings. This minimum applies only to day-of wedding services.
If your party is smaller, we’re happy to accommodate you at our Worcester studio, based on availability.

Question 4

WILL THERE BE ANY TRAVEL FEES?

Accepted Answer

Travel within 25 miles of Worcester, MA is included. All travel greater than 25 miles will incur a travel fee to be assessed at the time of booking. This may include mileage and hotel expense. Any bookings more than 100 Miles from Worcester, Ma will require compensation for hotel stay.

Question 5

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Accepted Answer

Made by Mack accepts all major credit cards via Square, Venmo, cash, and check.

Question 6

DO YOU ACCEPT TIPS OR IS GRATUITY INCLUDED?

Accepted Answer

For in-salon services, tipping is never expected but always appreciated if you feel inclined! For on-site wedding day services, a 20% gratuity is automatically added to your total to ensure our stylists are taken care of.

Question 7

DO YOU REQUIRE TRIALS?

Accepted Answer

Although trials aren’t mandatory, they are recommended! They give us a chance to meet, discuss your style, and try out your vision. A trial allows you to feel confident, knowing you will look your absolute best on your wedding day.

Question 8

WHEN SHOULD I BOOK MY TRIAL?

Accepted Answer

We recommend booking your trial at the same time you reserve your event, since our books fill up fast! The ideal time for your appointment is 3-4 months before your wedding. Trials are done Monday-Thursday and some select Sundays at my studio in Worcester.

Question 9

DO YOU HAVE AIRBRUSH MAKEUP?

Accepted Answer

We do not offer airbrush makeup as it limits our ability to mix products and create a look that is custom for every client.  Creating a beautiful, long lasting, natural skin finish that looks fantastic in person and photographs beautifully is so important to us. We've found that a traditional style of makeup with creams and powder allows for a look that is much smoother, transfer-free, and lasts all night!

Question 10

HOW SHOULD I PREP MY HAIR + SKIN FOR MY SERVICES?

Accepted Answer

Leading up to your wedding, it is best to visit an esthetician and begin regular facials 9-12 months in advance. Your skin will thank you! Receive your last facial 2 weeks before your wedding.

For at home skincare, cleanse, tone, and moisturize daily. Dead skin cells give the skin a dull looking appearance and makeup loves to cling those spots. Exfoliate and use a mask once or twice a week to brighten and smooth your complexion.

Hydration is the key to balance and healthy hair. Find a deep conditioner that leaves you feeling soft and shiny. Use twice weekly in place of your normal conditioner. If you experience lots of frizz, consider a keratin treatment for your wedding.

*Hair that is not smoothed out, will require a blowdry for an additional fee.

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